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Jones Junction - Sales Representative Review

Do not buy from JJ, you will regret it. Sneaky salesman will do and say anything to get your money!!
#942163
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I tried to buy a car at Jones Junction The internet is one price and Jones told me another price, but what is weird its on Jones Junction page the price. I felt like I was in the wrong when I try to negotiate a price I was paying in cash. I will never step foot at...
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#936136
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Jones Junction - Jones has had my truck for 34 days for simple repairs and still not finished
Jones Junction - Jones has had my truck for 34 days for simple repairs and still not finished
Jones Junction - Jones has had my truck for 34 days for simple repairs and still not finished
took my tundra in for a few dents and broken window on the passenger side. after two weeks the truck wasn't finished no calls so i finally went in and found out that the tech ran it into the frame rack and cut the side wall of the driver front tire.they assured me that...
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1.0
I didn't like
  • If i could give 0 stars i would
#924847
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Jones Junction Customer Care Review

Dan in Finance, on the Dodge end on a warranty issue came through for me in a big way. He worked hard and satisfy me 100%. I'll never shop anywhere else for a car.Never kept me hanging and worked hard to satisfy my warranty issue. Jones for Lifetime.
4.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#923054
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I wanted to share my service experience from jones over the past two days. I have nothing but great things to say about the Nissan shop. I have a 2011 Titan, and needed my oil changed, belts replaced and my heat stopped working this summer (didn't care because it was...
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4.8
I liked
  • Salesperson and overall expereince
#919876
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We bought an acadia denaili 2012 from jones junction used car lot had approximately 38k miles on it in november keep in mind it is snowing that time of year we never checked to see if the a.c worked untill it got hot in june first time my wife goes to use it it blows...
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2.7
#916919
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Jones Junction Customer Care Review

I bought a new car from Jones and they list the second key. I was told they would call me the next day but didn't. I called and left numerous messaged with promises of a return call; never a return call. It took a week for them to get me my key.
3.1
Details
Discounts and Special Offers
Interest Rate
Location
Price Affordability
Staff
Value for money
Warranty
Website
#915571
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I took my 2013 Ram in for an oil change and a tire rotation. I was charged for $25 for a tire rotation that was not done. How do I know it was not done? I had a tire that constantly lost air. Jones checked it twice but could find nothing wrong. When I took it in for a...
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Anonymous
lynzee

How did your situation with Jones end up?

1.0
Edgemere, Maryland
I didn't like
  • Not honest
#897891
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I was referred to Jones Junction, but I also did internet search and found a used car that had high miles, but they would not come down in price, and even added over a thousand dollars because I quoted them the internet price from their own web site. What kind of bunk...
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Anonymous
Anonymous

Ok, a) don't believe the internet price. they won't honor it. Just got back from Jones, Looked at a Rogue, Internet price 14,112, asked them about it, and they quoted me...

I liked
  • Salesperson
I didn't like
  • Not honest
  • Poor service
#897583
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First, I had to sit down to think and level a fair judgment before writing this experience with Jones KIA. 6/9/16 - Purchased a used 2010 Hyundai Accent. To their credit, they managed to work out a 'so called' deal. The dealer Jeff Kessler told me that they worked out...
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2.7
#892423
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