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Recently, our Subaru Forester was rear-ended. The other driver promptly reported the accident to the insurance company. We thought things were going well until we attempted to pick up the “repaired” car from Jones Junction Collision Repair Center after a week in the...
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1.8
I didn't like
  • Poor quality
  • Poor service
#861986
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The car was listed on the internet for $18,895.00 but when I talked to the sales man Stephen Staff he added $2600 for what they call reconditioning and certification.( um what! it was listed as certified) no mention of this charge!!! So I was not happy, I asked for...
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#855296
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Jones Junction - Bought a used Toyota 2013 Rav4
The car was listed on the internet for $18,895.00 but when I talked to the sales man Stephen Staff he added $2600 for what they call reconditioning and certification. ( um what! it was listed as certified) no mention of this charge!!! So I was not happy, I asked for...
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Anonymous
Anonymous

How can a warranty be snuck in. Read EVERYTHING you sign, and once you buy, stop doing the research you should have done before you bought. Nothing good can come of it, excep...

#852767
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Jones Junction Tire Rotation Review

Jones Junction
#791980
1.7
Details
Took my truck in for their "jones for life" service ... Ended up getting charged for a tire rotation and several other things i didnt want done. They are a rip off, will never buy a vehicle or return for service work. If im getting billed over $50 (for supposedly just an oil change) , ill go elsewhere
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Jones Junction Oil Change Review

Jones Junction
#703346
Had an oil change and a check up on my car today and afterwards, noticed my aux cable was gone. Those low life people there stole from me and still charged me $120 for labor??? *** this
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Other Product Review

Jones Junction
#612567
First of all, very poor customer service.. Inside an over the phone... The most extreme, lack of respect for customers.. main goal is to get you for your money.. over priced, over rated an just down right ripping people off.. Wold never spend my hard earn dollar with this company... An extremely unprofessional an disrespectful experience... Thumbs all the way down
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Customer Treatment Review

Jones Junction
#531007
I was very upset with the treatment that I got from the dealership I drove around fot two years with the wrong tags that they put on. Yhey could not be bothered with me. Leonora smsllwood.
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At first I thought that Jones Junction would have taken care of my last lease as promised but I am now showing with ALLY Auto who is reporting me late when I already paid the money to Jones Junction to take care of this. I have contacted the dealership numerous times...
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Centreville, Maryland
#848141
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I hate to give a bad review about a company or any company but, if the shoes fit, you need to take ownership. I purchased a brand new car, a Subaru, which is suppose to have a great reputation all its own, that is truly being blemished behind Jones Junction quality of...
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1.9
#845642
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Where to begin! I purchased a new 2005 Avalon Limited and paid for extended "Platinum" Warranty. I was told that if the warranty wasn't used I would get a complete refund at the end of the 4 years. Well guess what. The day I take the car in for an oil change and...
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Product
#831015
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I am going through it right now recently purchased a 2015 Ram 1500 flame red crew cab I have pain issues fish mouth all in the paint on almost every panel however warranty lady at Jones Junction told me if it was her she wouldn't get it fixed because it will come back...
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1.0
#826184
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After arrival - finding no one at the massive service counter except the loaner car guy I was told to pull my car up to the door... the door opened so I pulled in - as I did so a mechanic in another car came around the corner to pull out. Someone came up and told me to...
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Forest Hill, Maryland
#824840
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I was charged $3500 for a 5 year / 100,000 mile added security plan, upon looking up what it should actually cost I could have purchased the added security and the maintenance plan for the cost they charged me. I contacted Subaru Warranty Plan directly and inquired why...
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3.0
I liked
  • Selection of vehicles
  • Salesperson
I didn't like
  • Fraud
  • Not honest
#810904
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I bought my Nissan Sentra from Jones Junction in Bel Air. I just went for the "free" oil change and 2 tires. They quoted me one price over the phone for the tires and then charged me $60.00 more. When I started driving it again it immediately had a flat. they admitted...
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Anonymous
Anonymous

You just don't know! I had major issue from the time I bought my murono and I ended up suing them! For the lemon law and it was over the 15 month cut off!

I didn't like
  • Not honest
  • Poor service
#800713
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