Latest review first
I purchased a 2013 pre certified Rav4. But it was not the car I test drove or liked. Because I did not want to pay the $1500.00 pre certified fee that was not advertised on the web, they brought me a car that they said was already certified so the fee was not on there....Read more
Company wrote 0 private or public responses to the review from Oct 20.
I didn't like
- Poor service
- Being rushed through the purchase
Took my 2013 rav4 to to the body shop to get my r/f head light assembly replace that went bad. The car was in a wreck and the light was iten replace. I delt with Eddie,who was very friendly and kind ,and took care of the proplem promptly.Eddie I feel he is a great...Read more
Company wrote 0 public responses to the review from Oct 09.
Very unhappy with my Jones experience. I bought a used, lifted pickup truck for North of $40k at the end of 2017 and have had major problems with the lift since. The installers performed such a poor job that several safety components on the vehicle are currently...Read more
Company wrote 0 private or public responses to the review from Sep 26.
I didn't like
- Safety concerns
- Poor workmanship
So I bought a brand new 2018 Kia Niro Hybrid EX that comes with a 100K powertrain warranty they sat there saying that I need to get a 100k extended powertrain warranty I signed the paperwork but realized the car comes already with a good warranty. So I called the...Read more
Company wrote 0 private or public responses to the review from Aug 31.
- Selection of vehicles
I didn't like
- That they do not care about their customers
I specifically asked what money would I pay from interest for the life of the loan. Bf signing. Given a number only to find out they lied and the employees there are only nice to u until you sign the contract. After that they treat you like dirt I would not send my...Read more
Company wrote 0 private or public responses to the review from Aug 24.
I had just finished writing a very, very positive review of my experience with leasing my car from Jones, particularly for my contact with Mr. Larry Kropff, when I received a telephone call from Jones. They informed me that the undercoating I had done on the day I...Read more
Company wrote 0 private or public responses to the review from Jul 29.
Wow, i am grateful that i didn't purchase a car from these people. i drove to their lot yesterday afternoon 12 July18 @ 1440hrs to purchase used red corvette in the Hyundai showroom, a person on the lot told me not to buy anything from these people. they told me to...Read more
Company wrote 0 public responses to the review from Jul 13.
Jones Junction - They Are Typical Shady Car Salespeople
After assessing my finances, I was told I could refinance in a few months. Only the Chrysler Capital DOES NOT REFINANCE.
Company wrote 0 public responses to the review from Jun 28.
I traded in a Toyota that had a 5000.00 equity. Bought a 2013 Sonata. Ended up getting a lease because I was told thatythe best way to get the payment I was looking for. I questioned where was my equity was applied. They kept saying that it was figured in. Questioned...Read more
Company wrote 0 private or public responses to the review from Jun 18.
First of all I live in Delaware, 72 miles away from Jones. When I purchased my brand new car, I had a trade in I owned. They lost my title and harassed me for the money they used toward my down payment for the car. I had to get a duplicate title, pay a fine and the...Read more
Company wrote 0 private or public responses to the review from Apr 23.
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