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Jones Junction - Switch & Bait / Over selling & Over charging service
I purchased a 2013 pre certified Rav4. But it was not the car I test drove or liked. Because I did not want to pay the $1500.00 pre certified fee that was not advertised on the web, they brought me a car that they said was already certified so the fee was not on there....
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Company wrote 0 private or public responses to the review from Oct 20.
2.2
I didn't like
  • Poor service
  • Being rushed through the purchase
  • Deception
#1386088
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Took my 2013 rav4 to to the body shop to get my r/f head light assembly replace that went bad. The car was in a wreck and the light was iten replace. I delt with Eddie,who was very friendly and kind ,and took care of the proplem promptly.Eddie I feel he is a great...
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Company wrote 0 public responses to the review from Oct 09.
#1377447
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Very unhappy with my Jones experience. I bought a used, lifted pickup truck for North of $40k at the end of 2017 and have had major problems with the lift since. The installers performed such a poor job that several safety components on the vehicle are currently...
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Company wrote 0 private or public responses to the review from Sep 26.
1.7
I liked
  • Selection
I didn't like
  • Safety concerns
  • Poor workmanship
  • Deception
#1366609
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So I bought a brand new 2018 Kia Niro Hybrid EX that comes with a 100K powertrain warranty they sat there saying that I need to get a 100k extended powertrain warranty I signed the paperwork but realized the car comes already with a good warranty. So I called the...
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Company wrote 0 private or public responses to the review from Aug 31.
2.6
Fallston,Maryland
I liked
  • Selection of vehicles
I didn't like
  • That they do not care about their customers
#1343234
Reply to reviews
I specifically asked what money would I pay from interest for the life of the loan. Bf signing. Given a number only to find out they lied and the employees there are only nice to u until you sign the contract. After that they treat you like dirt I would not send my...
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Company wrote 0 private or public responses to the review from Aug 24.
1.4
#1338228
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I had just finished writing a very, very positive review of my experience with leasing my car from Jones, particularly for my contact with Mr. Larry Kropff, when I received a telephone call from Jones. They informed me that the undercoating I had done on the day I...
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Company wrote 0 private or public responses to the review from Jul 29.
Anonymous
Anonymous

Why be so nice when they rooked you ? Oh, turn the other cheek, I get it .... did it ever occur to you that what happened may be their SOP (standard operating procedure) ?

#1315862
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Wow, i am grateful that i didn't purchase a car from these people. i drove to their lot yesterday afternoon 12 July18 @ 1440hrs to purchase used red corvette in the Hyundai showroom, a person on the lot told me not to buy anything from these people. they told me to...
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Company wrote 0 public responses to the review from Jul 13.
#1302815
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Jones Junction - They Are Typical Shady Car Salespeople

After assessing my finances, I was told I could refinance in a few months. Only the Chrysler Capital DOES NOT REFINANCE.
Company wrote 0 public responses to the review from Jun 28.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1291299
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I traded in a Toyota that had a 5000.00 equity. Bought a 2013 Sonata. Ended up getting a lease because I was told thatythe best way to get the payment I was looking for. I questioned where was my equity was applied. They kept saying that it was figured in. Questioned...
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Company wrote 0 private or public responses to the review from Jun 18.
#1282362
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First of all I live in Delaware, 72 miles away from Jones. When I purchased my brand new car, I had a trade in I owned. They lost my title and harassed me for the money they used toward my down payment for the car. I had to get a duplicate title, pay a fine and the...
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Company wrote 0 private or public responses to the review from Apr 23.
1.0
#1239164
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