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Most helpful review

Does not honor online price | Jones Junction review

1.0
Details
Does not honor online price - Jones Junction review
Does not honor online price - Jones Junction review
Found a vehicle through TrueCar and received my TrueCar price guarantee from them for a car that Jones Junction (Bel Air Hyundai) which is part of the Jones Junction conglomerate of dealers. They would not honor the advertised price. Initially they ignored the TrueCar certificate with the stated price and then quickly went online and changed the price of the vehicle. Jones Junction has a online price guarantee, which is a joke, and falsely advertised.
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Review
#1666898 Review #1666898 is a subjective opinion of poster.
Service
Jones Junction Customer Care
Cons
  • Poor service
  • Not honest
  • Upper management
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Jones Junction Used Superstore
  • Bel Air Hyundai

Not at all | Jones Junction review from Gloucester, Massachusetts

3.3
Details
Sales rep tells us when we were negotiating that we have remote start on my 2020 Kia Soul through the mobile Kia Access app. It was total BS.
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Review
#1721181 Review #1721181 is a subjective opinion of poster.
Service
Jones Junction Sales Representative
Reason of review
Not as described/ advertised
Loss
$750
Preferred solution
Deliver product or service ordered
I bought a car that Jones Junction August 24th. The car had 3 chips in the hood which the finance manager agreed to paint the hood I was supposed to take the car to the paint shop but when I took it up there the salesman asked me to take it to The Body Shop and I...
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Review
#1697514 Review #1697514 is a subjective opinion of poster.
Cons
  • Poor quality
Reason of review
Poor customer service
Loss
$250
Preferred solution
Since I no longer have trust for Jones Junction to fix the problem, I would like to take my car to a detail shop that I know to have the windshield splatter removed and to car claybarred to get the overspray off of the vehicle
Brake fluid replacement scam - Jones Junction review
I bought a new Rogue (2015) and have been bringing it in for the required service. At 30k miles I paid for brake fluid replacement. When I got it home I realized it was not done. It was obvious that the caliper bleeder valves were undisturbed. I called service manager...
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Review
#1658792 Review #1658792 is a subjective opinion of poster.
Pros
  • Selection of vehicles
Cons
  • Poor workmanship
Reason of review
Service scam
Preferred solution
Stop warranty service scam

Terrible | Jones Junction review from Washington, District Of Columbia

1.0
Details
Took my rav to have transmission looked at. When i got the car back there was grease from the mechanics hands all over the cloth around the inside door handles that i can't get out. Thanks jones.
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Review
#1637966 Review #1637966 is a subjective opinion of poster.
Service
Jones Junction Customer Care
1.0
Details
If I could leave 0 stars, I would. This place has had my car for TWO weeks and I have gone back and forth with them with different answers every single time I have called. My "advisor" AJ was extremely unhelpful, rude and was unavailable whenever I needed to speak with...
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Review
#1613171 Review #1613171 is a subjective opinion of poster.
Service
Jones Junction Car Repair
Cons
  • Service
  • Poor service
  • Upper management
Reason of review
Poor customer service
Loss
$500
Preferred solution
They need to fix what is wrong without charging me!
Tags
  • Mistakes
  • bad business ethics
  • Caused Damage To Car

Pissed customer bad deal never buy from jones junction

2.4
Details
They gave me a bad car with engine problem and gave me a brand new car but ROLLED the bad car over onto the new car.they didnt stand on their word.i would never go there again or recommend ANYONE there
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Review
#1582215 Review #1582215 is a subjective opinion of poster.
Pros
  • Salesperson
Cons
  • If i could give 0 stars i would
Reason of review
Bad quality
Loss
$25000
Preferred solution
Let the company propose a solution
Tags
  • corrupt

Warranty | Jones Junction review from District 3 Bel Air, Maryland

I’m pissed off about your 30 day warranty on a use car , a new car gets 90 . I think a used car should get 90 days , because we are buying it kind on the blind side. Every one can’t get a new car . My car things start happen after the warranty is up .How fair is that ?
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Review
#1566026 Review #1566026 is a subjective opinion of poster.
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Liars | Jones Junction review from District 3 Bel Air, Maryland

1.0
Details
The unlimited tire rotation is total bull!!!!! They have charged my wife five times !!!! They tried to charge me and I told them NO. My next step is to take the sign off the showroom and make a BIG scene!!! They need to be sued for false advertising. Any Lawyers please call me.
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Review
#1557534 Review #1557534 is a subjective opinion of poster.
Cons
  • Not honest
  • Being lied to
Reason of review
Warranty issue
Loss
$35
Preferred solution
Full refund

RIPPED OFF | Jones Junction review from District 3 Bel Air, Maryland

We were desperate for an auto i guess the sharks smelled the Blood. We where stuck with full retail. Never again .i contacted them .sorry deal is done.I do have the satisfaction of stopping family and friends from going to jones
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Review
#1543630 Review #1543630 is a subjective opinion of poster.
Service
Jones Junction Sales Representative

Contact Jones Junction Customer Service

Website:
Mailing Address:
1506 Bel Air Road
Bel Air, MD 21014
Phone:
(888) 609-1789
All Jones Junction Contacts

Jones Junction Products and Services Reviews

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Jones Junction Questions

What honor warranty | Jones Junction review from District 3 Bel Air, Maryland

2.7
Details
What jeep wrangler pay cash less than 30 days had problems call salesman send me to another repair shop for repairs not offering us a loaner car. Rust spot showed up in less then 30 days they wouldn’t fix
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#1506551 Review #1506551 is a subjective opinion of poster.