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So I bought a brand new 2018 Kia Niro Hybrid EX that comes with a 100K powertrain warranty they sat there saying that I need to get a 100k extended powertrain warranty I signed the paperwork but realized the car comes already with a good warranty. So I called the...
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2.6
Fallston, Maryland
I liked
  • Selection of vehicles
I didn't like
  • That they do not care about their customers
#1343234
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I specifically asked what money would I pay from interest for the life of the loan. Bf signing. Given a number only to find out they lied and the employees there are only nice to u until you sign the contract. After that they treat you like dirt I would not send my...
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1.4
#1338228
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I had just finished writing a very, very positive review of my experience with leasing my car from Jones, particularly for my contact with Mr. Larry Kropff, when I received a telephone call from Jones. They informed me that the undercoating I had done on the day I...
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Anonymous
Anonymous

Why be so nice when they rooked you ? Oh, turn the other cheek, I get it .... did it ever occur to you that what happened may be their SOP (standard operating procedure) ?

#1315862
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Wow, i am grateful that i didn't purchase a car from these people. i drove to their lot yesterday afternoon 12 July18 @ 1440hrs to purchase used red corvette in the Hyundai showroom, a person on the lot told me not to buy anything from these people. they told me to...
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#1302815
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Jones Junction - They Are Typical Shady Car Salespeople

After assessing my finances, I was told I could refinance in a few months. Only the Chrysler Capital DOES NOT REFINANCE.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website
#1291299
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I traded in a Toyota that had a 5000.00 equity. Bought a 2013 Sonata. Ended up getting a lease because I was told thatythe best way to get the payment I was looking for. I questioned where was my equity was applied. They kept saying that it was figured in. Questioned...
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#1282362
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First of all I live in Delaware, 72 miles away from Jones. When I purchased my brand new car, I had a trade in I owned. They lost my title and harassed me for the money they used toward my down payment for the car. I had to get a duplicate title, pay a fine and the...
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1.0
#1239164
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Jones Junction - Ripped off customer

My wife was looking for an SUV she needed a car we tried to explain our situation we had limited funds . They didn't give a damn stuck is in a plain Jane SUV for $20,000 we were taken advantage of we thought we could trust these people obviously not do not go to Jones Junction for anything
1.7
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#1182790
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Found a car i wanted. I left my info about being interested in that car, I get a call to come in. I get another call saying the car isn't there, it's at the auction. I can go buy it with a dealership license. Do i want to come in and see what I can find. What's the...
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#1180870
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Jones Junction - Best Nissan dealership around

They took care of me for Texas titan. Best deal. Best salesman. Ask for ray. I have bought 2 trucks from them. They have always taken care of me. Thank u again ray my salesman and great managers.
5.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website
#1162603
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