Not at all | Jones Junction in Gloucester, Massachusetts

3.3
Details
Sales rep tells us when we were negotiating that we have remote start on my 2020 Kia Soul through the mobile Kia Access app. It was total BS.
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Review
#1721181 Review #1721181 is a subjective opinion of poster.
Service
Jones Junction Sales Representative
Reason of review
Not as described/ advertised
Loss
$750
Preferred solution
Deliver product or service ordered

RIPPED OFF | Jones Junction in District 3 Bel Air, Maryland

We were desperate for an auto i guess the sharks smelled the Blood. We where stuck with full retail. Never again .i contacted them .sorry deal is done.I do have the satisfaction of stopping family and friends from going to jones
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Review
#1543630 Review #1543630 is a subjective opinion of poster.
Service
Jones Junction Sales Representative

Pricing Ad A Lie | Jones Junction in Arlington, Virginia

Jones Junction 1508 Belair Rd #2000, Bel Air, MD 21014 4 days ago Called the dealership today about a used car on line. After confirming the price,I asked if there were any other add-ons besides tax,since they have their large guarantee that says: The Jones Price Guarantee Simply Means That The Price You See Listed On Our Vehicles Is the Price You Pay. There are No HIDDEN FEES or Additional charges.Ever! But the salesman responded-there is the dealer prep for $300,and another "documentation" fee (never heard of this one before) for another $300 So Mr Jones,wherever you are--your "guarantee" is meaningless and worthless--you should be ashamed. How long have you gotten away with this false advertising? James Lincoln Annandale, Va
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Review
#1465312 Review #1465312 is a subjective opinion of poster.
Service
Jones Junction Sales Representative
Pros
  • Price of a used mustang
Cons
  • Add
  • Add-on charges
Reason of review
price guarantee is false
Loss
$600
Preferred solution
Let the company propose a solution

Best Nissan dealership around | Jones Junction

5.0
Details
They took care of me for Texas titan. Best deal. Best salesman. Ask for ray. I have bought 2 trucks from them. They have always taken care of me. Thank u again ray my salesman and great managers.
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Review
#1162603 Review #1162603 is a subjective opinion of poster.
Service
Jones Junction Sales Representative
Reason of review
Good customer service
I have been car shopping for a month or so.My wife found the one she loved at the price we could afford. We spoke on the phone and came up with a ball park price. That was on a Wednesday. I called and said I will be there Friday. Showed up, started talking numbers and...
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Review
#1084582 Review #1084582 is a subjective opinion of poster.
Service
Jones Junction Sales Representative
Pros
  • Waiting room
Cons
  • Poor service
  • Not honest
  • If i could give 0 stars i would
Reason of review
Pricing issue
Loss
$3000
Preferred solution
Let the company propose a solution
Tags
  • Bad dealer service
  • Jones junction bel air md
  • jones junction used cars
1.0
Details
I recently visited Jones in Bel Air to look at a used car and my experience could not have been worse! This was the first time I have ever been called a "piece of ***" by a car salesman. I had heard jones was a customer service focused dealership but that was before I...
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Review
#1023695 Review #1023695 is a subjective opinion of poster.
Service
Jones Junction Sales Representative
Cons
  • Not honest
  • That they do not care about their customers
  • Service
Reason of review
Warranty issue
Loss
$500
Preferred solution
Let the company propose a solution

Jones Junction - Sales Representative Review

Update by user Oct 24, 2016

They will do anything to take your money. Do not believe anything they say.

Stay away from Mr. Joseph Harden- salesman. He will trap you.

Jones junction needs to look at their employees a little bit harder. Shouldn't have people like him representing jones.

Original review posted by user Oct 24, 2016

Do not buy from JJ, you will regret it. Sneaky salesman will do and say anything to get your money!!
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Review
#942163 Review #942163 is a subjective opinion of poster.
Service
Jones Junction Sales Representative
Reason of review
Poor customer service
Tags
  • Jones junction bel air md
  • jones junction used cars

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