Product: Jones Junction Oil Change Clear all filters (19 of 19 reviews match)
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Jones Junction for Life because you'll be spending your life waiting in an oil change. I spent 2 hours at the dealer to get an oil change, a car wash, and a light fixed on my daughters 2013 Jetta. I also asked Jessica if someone would be available to give an estimate...
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1.0
Product
Jones Junction Oil Change
#970867
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After arrival - finding no one at the massive service counter except the loaner car guy I was told to pull my car up to the door...the door opened so I pulled in - as I did so a mechanic in another car came around the corner to pull out. Someone came up and told me to...
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Forest Hill, Maryland
Product
Jones Junction Oil Change
#824840
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I bought my Nissan Sentra from Jones Junction in Bel Air.I just went for the "free" oil change and 2 tires. They quoted me one price over the phone for the tires and then charged me $60.00 more. When I started driving it again it immediately had a flat. they admitted...
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Anonymous
Anonymous

You just don't know! I had major issue from the time I bought my murono and I ended up suing them! For the lemon law and it was over the 15 month cut off!

Product
Jones Junction Oil Change
I didn't like
  • Not honest
  • Poor service
#800713
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Jones Junction Oil Change Review

#703346
Had an oil change and a check up on my car today and afterwards, noticed my aux cable was gone. Those low life people there stole from me and still charged me $120 for labor??? *** this
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I took my 2002 Hyundai Elantra in for 'Jones for a Lifetime' free oil changes and car washes in 2012. The service personnel, if you can call them that, talked me into spending over $1000.00 to have an engine problem taken care of. When I left there the female service...
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Product
Jones Junction Oil Change
#749987
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I have purchased many vehicles over the years. Jones is the only place I have ever felt regret about dealing with. I honestly should've walked out of there. The salesman wasn't very accommodating I sat at his desk 90% of the time alone. The finance manager laughed at...
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1.8
Product
Jones Junction Oil Change
#708662
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I am very upset with Jones Junctions service department, the staff and the owner ( Steve Smeltzer). These people and the the company are a joke. They have wreaked my car during a routine oil change they proceeded to tell me they could not find my car for a week. ...
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Anonymous
Linda

After having an oil change I noticed a scratch on my hood. This led to my husband being threatened & being told to leave or the police would be called. How about that for CUST...

Anonymous
Anonymous

Issue was never resolved

Product
Jones Junction Oil Change
I liked
  • Salesperson
I didn't like
  • Rest of my experience
#639238
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Every time i make an appointment for an oil change its at least an hour and a half. Sometimes its 2 hours or more with hardly anyone waiting. This place is a joke and my next car purchase will be sonewhere else
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Anonymous
Anonymous

I feel your pain. Takes almost 3 hrs every time. I am willing to bet that since we are a free service which we already paid for they can care less. They will stop working on y...

Product
Jones Junction Oil Change
#633238
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Bought a Toyota Rav 4 from Jones 2 years ago first off we live in PA which they knew when we bought the vehicle and the JONES JUNCTION free for lifetime oil change. Every time we need one they don't want to drive the 37 miles to get our vehicle to do the oil change and...
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Glen Rock, Pennsylvania
Product
Jones Junction Oil Change
#613085
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Took 2010 Kia Rio bobdy shop it was running great.2week+ later @ 5:55 pm repairs ok car ran this *** no one at shop called next day called Adam was told it would cost 150.00 to put on machine, Dad checked and found coils (4) were replaced. everything under cover was...
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Product
Jones Junction Oil Change
I didn't like
  • Part switch
#555857
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Never take the Jones will *** for a lifetime deal!rip off! Noticed after 2 weeks (after a hard rain)the passenger door was filling up with water when I get to Jones to get my FREE oil change they charge for things that are not required in any way then tell me that they...
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1.5
Product
Jones Junction Oil Change
I liked
  • Waiting room
#549957
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