Jones Junction damaged my vehicle and do not care!

They damaged my 2014 Subaru Legacy's rear bumper's paint, damaged/gouged my alloy wheel during the tire change, got a speed violation in my vehicle by a delivery worker during their drop off and pick up service, dirtied my interior with oil smudges and paint debris, then when they tried to fix the paint...they painted over the exhaust and the under carriage of my vehicle with the wrong color white!Terrible, The co-owner Steve Smeltzer did not care enough to meet with me and told me if I didn't want to drive a 45 minutes to see him I was on my own.

I have photos, emails, and video of everything!

Terrible, Terrible, Terrible.Steer Clear!!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Product or Service Quality

Reason of review:
Poor customer service
Preferred solution:
Repair done by another authorized Subaru dealership and reimbursement for the cost of cleaning the interior of my vehicle.
Monetary loss:
Product or service
2014 Subaru Legacy
Review category
review #534865 by

Author wants to be contacted by the company. Learn more

Had an experience with Jones Junction? Submit review ›
Helpful? 5 Yes 5 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Jones Junction. However, many companies do monitor reviews on our site.

You were reading a complaint about Jones Junction.
Filing a new complaint about