Not resolved
Customer service
Product or Service Quality

They damaged my 2014 Subaru Legacy's rear bumper's paint, damaged/gouged my alloy wheel during the tire change, got a speed violation in my vehicle by a delivery worker during their drop off and pick up service, dirtied my interior with oil smudges and paint debris, then when they tried to fix the paint...they painted over the exhaust and the under carriage of my vehicle with the wrong color white! Terrible, The co-owner Steve Smeltzer did not care enough to meet with me and told me if I didn't want to drive a 45 minutes to see him I was on my own.

I have photos, emails, and video of everything!

Terrible, Terrible, Terrible. Steer Clear!!!

Review about: Jones Junction Oil Change.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Repair done by another authorized Subaru dealership and reimbursement for the cost of cleaning the interior of my vehicle..

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

You May Also Like