Jones Junction Car Repair Reviews

2.0
(4 reviews)
Value for money
Product or Service Quality
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Jones Junction - Jones has had my truck for 34 days for simple repairs and still not finished
Jones Junction - Jones has had my truck for 34 days for simple repairs and still not finished
Jones Junction - Jones has had my truck for 34 days for simple repairs and still not finished
they assured me that they would take care of this and all 4 tires would match. another week goes by and finally get a call it is ready so i go in to get it and the front tires aren't even the same tread pattern or model tire as the back also the tailgate is full of scratches and the passenger door still isn't right.after talking to the manager the tires aren't available that i have and they aren't going to replace all 4. it has been there for 34...
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1.0
I didn't like
  • If i could give 0 stars i would
I have nothing but great things to say about the Nissan shop. I have a 2011 Titan, and needed my oil changed, belts replaced and my heat stopped working this summer (didn't care because it was summer time). I took it into them yesterday 9/15/16 and the salesperson, Dan Moore, kept me updated the entire time. I got by truck back this morning, cleaned and everything working great! I would not hesitate to bring your vehicle into Jones for any...
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4.8
I liked
  • Salesperson and overall expereince
#919876
Recently, our Subaru Forester was rear-ended. The other driver promptly reported the accident to the insurance company. We thought things were going well until we attempted to pick up the “repaired” car from Jones Junction Collision Repair Center after a week in the shop. It all went wrong from there. There was paint overspray on the inside of the car. The new bumper was not properly attached to the fender. The mud guard was not properly...
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1.8
I didn't like
  • Poor service
  • Poor quality
I purchased a brand new car, a Subaru, which is suppose to have a great reputation all its own, that is truly being blemished behind Jones Junction quality of service. Every time I have taken my car to them for some sort of repair, they an never fix, they blame the customer for the quality of craftsmanship and they try to antagonize the customer about the product that they sold to you because, they fail to do what they should know how to do...
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