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I tried to buy a car at Jones Junction The internet is one price and Jones told me another price, but what is weird its on Jones Junction page the price. I felt like I was in the wrong when I try to negotiate a price I was paying in cash. I will never step foot at...
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#936136
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Jones Junction - Jones has had my truck for 34 days for simple repairs and still not finished
Jones Junction - Jones has had my truck for 34 days for simple repairs and still not finished
Jones Junction - Jones has had my truck for 34 days for simple repairs and still not finished
took my tundra in for a few dents and broken window on the passenger side. after two weeks the truck wasn't finished no calls so i finally went in and found out that the tech ran it into the frame rack and cut the side wall of the driver front tire.they assured me that...
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1.0
I didn't like
  • If i could give 0 stars i would
#924847
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I wanted to share my service experience from jones over the past two days. I have nothing but great things to say about the Nissan shop. I have a 2011 Titan, and needed my oil changed, belts replaced and my heat stopped working this summer (didn't care because it was...
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4.8
I liked
  • Salesperson and overall expereince
#919876
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Short Review on June 22, 2016

Jones Junction
#870249
If you want good service go to moons at white marsh my husband deals with their service department! They even take my mission and they don't charge as much!
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Jones Junction Tire Rotation Review

Jones Junction
#791980
1.7
Details
Took my truck in for their "jones for life" service ... Ended up getting charged for a tire rotation and several other things i didnt want done. They are a rip off, will never buy a vehicle or return for service work. If im getting billed over $50 (for supposedly just an oil change) , ill go elsewhere
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Customer service
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Jones Junction Oil Change Review

Jones Junction
#703346
Had an oil change and a check up on my car today and afterwards, noticed my aux cable was gone. Those low life people there stole from me and still charged me $120 for labor??? *** this
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Other Product Review

Jones Junction
#612567
First of all, very poor customer service.. Inside an over the phone... The most extreme, lack of respect for customers.. main goal is to get you for your money.. over priced, over rated an just down right ripping people off.. Wold never spend my hard earn dollar with this company... An extremely unprofessional an disrespectful experience... Thumbs all the way down
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We bought an acadia denaili 2012 from jones junction used car lot had approximately 38k miles on it in november keep in mind it is snowing that time of year we never checked to see if the a.c worked untill it got hot in june first time my wife goes to use it it blows...
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2.7
#916919
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I took my 2013 Ram in for an oil change and a tire rotation. I was charged for $25 for a tire rotation that was not done. How do I know it was not done? I had a tire that constantly lost air. Jones checked it twice but could find nothing wrong. When I took it in for a...
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Anonymous
lynzee

How did your situation with Jones end up?

1.0
Edgemere, Maryland
I didn't like
  • Not honest
#897891
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I was referred to Jones Junction, but I also did internet search and found a used car that had high miles, but they would not come down in price, and even added over a thousand dollars because I quoted them the internet price from their own web site. What kind of bunk...
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Anonymous
Anonymous

Ok, a) don't believe the internet price. they won't honor it. Just got back from Jones, Looked at a Rogue, Internet price 14,112, asked them about it, and they quoted me...

I liked
  • Salesperson
I didn't like
  • Poor service
  • Not honest
#897583
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First, I had to sit down to think and level a fair judgment before writing this experience with Jones KIA. 6/9/16 - Purchased a used 2010 Hyundai Accent. To their credit, they managed to work out a 'so called' deal. The dealer Jeff Kessler told me that they worked out...
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2.7
#892423
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Brought a new Nissan about a week ago and later discovered VIN was not the correct VIN on contract signed. Called dealership several times and left messages and got no response. I decided to pay a visit and make them aware of the problem in which they brushed me off...
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Product
#877498
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I purchased a Toyota Prius 5 months ago, it is the worst vehicle I have ever had, the drive is terrible. We decided to try and trade it back to Jones, they sold the vehicle telling how the Toyota's hold there value, less than 6 months later we are told a $32,000...
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Anonymous
Anonymous

I agree with you, jones junction is a ripoff and the financial department including the managers is a joke...I just bought a new car and a few days later realized VIN on contr...

1.0
Bel Air South, Maryland
Product
I didn't like
  • Not honest
#862448
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Recently, our Subaru Forester was rear-ended. The other driver promptly reported the accident to the insurance company. We thought things were going well until we attempted to pick up the “repaired” car from Jones Junction Collision Repair Center after a week in the...
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1.8
I didn't like
  • Poor service
  • Poor quality
#861986
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