1413 Bel Air Road, Bel Air, MD 21014
Not resolved

I bought a new Rogue (2015) and have been bringing it in for the required service. At 30k miles I paid for brake fluid replacement.

When I got it home I realized it was not done. It was obvious that the caliper bleeder valves were undisturbed. I called service manager and got a bogus answer of how they replace the fluid. At 70k they charged me for the same service and again did NOT do it.

I spoke to the service manager when I picked it up because I again saw the bleeders undisturbed. He said they sipon the fluid from the master cylinder resevoir. I laughed at his answer and ask how they get the fluid from the calipers. The fluid in the calipers is what is critical to change.

Once he realized I new what I was talking about he agreed they should have been vacuumed from the calipers. He apologized, credited my invoice, a said they will do it properly next visit.

So I wonder, how many thousands of customers pay for this bogus $150 service. I will not be back.

Reason of review: Service scam.

Preferred solution: Stop warranty service scam.

Jones Junction Pros: Selection of vehicles.

Jones Junction Cons: Poor workmanship.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Jones Junction Reviews

  1. 22 reviews
  2. 13 reviews
  3. 8 reviews
  4. 3 reviews
  5. 3 reviews
Jones Junction reviews