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After almost 4 hrs of making us wait and stalling us of the final offer , one of the sales manager ( I was told he was) came up to us and gave us a final price and wrote the figures on the initial paper work and as buyers, like any other car buyers out there would do,...
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#1094187
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I have been car shopping for a month or so. My wife found the one she loved at the price we could afford. We spoke on the phone and came up with a ball park price. That was on a Wednesday. I called and said I will be there Friday. Showed up, started talking numbers and...
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I liked
  • Waiting room
I didn't like
  • If i could give 0 stars i would
  • Upper management
  • Poor service
#1084582
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I recently visited Jones in Bel Air to look at a used car and my experience could not have been worse! This was the first time I have ever been called a "piece of ***" by a car salesman. I had heard jones was a customer service focused dealership but that was before I...
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1.0
I didn't like
  • That they do not care about their customers
  • Not honest
  • Service
#1023695
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Short Review on November 07, 2016

Jones Junction
#950659
1.0
Details
If you want to hear employees belittle your political views and be called sweetheart by male staff this is the place for you. I think I'll pass however
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Jones Junction Customer Care Review

Jones Junction
#923054
4.3
Details
Dan in Finance, on the Dodge end on a warranty issue came through for me in a big way. He worked hard and satisfy me 100%. I'll never shop anywhere else for a car.Never kept me hanging and worked hard to satisfy my warranty issue. Jones for Lifetime.
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Jones Junction Customer Care Review

Jones Junction
#915571
3.1
Details
I bought a new car from Jones and they list the second key. I was told they would call me the next day but didn't. I called and left numerous messaged with promises of a return call; never a return call. It took a week for them to get me my key.
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Jones Junction Customer Care Review

Jones Junction
#873212
1.0
Details
I was going to buy a 2016 toyota camry they pressured me and talked to me like a dog......would never recommend them to anyone
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We need to start a class action lawsuit against Jones. It is fraud to its fullest. post here and I will get a lawyer. They said I needed new air filters but I just had new filters put in the day before. I saw this trick on dateline on tv. it worked and now they are...
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Anonymous
Choctaw tamaray

LMAO !

Anonymous
Anonymous

somebody is off their meds

#978022
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Jones Junction for Life because you'll be spending your life waiting in an oil change. I spent 2 hours at the dealer to get an oil change, a car wash, and a light fixed on my daughters 2013 Jetta. I also asked Jessica if someone would be available to give an estimate...
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1.0
#970867
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Jones Junction - 2016 Dodge Ram 1500 Review
Went to Jones Dodge/Ram on 11/25/16 to purchase a 2016 Ram 1500 based on an ad from Jones' website. After test driving and having my trade-in appraised (bought new from Jones), was given a final price. This price was approximately $10,000 higher then expected. After...
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2.0
#961325
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Strike 2! Strike one is when we had a previous appointment to look at a car. We called to confirm our appointment just before heading over (yes, we learned the importance of this) and the salesperson told us the car we were interested in is no longer available...
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1.0
I didn't like
  • Poor customer service
#951506
Reply to reviews
SERVICE, SALEMAN AND UPPER MANAGEMENT DO YOU NOT CARE ABOUT THEIR CUSTOMERS. THEY WILL SELL YOU A CAR WELL ABOVE VALUE AND SWEAR YOU ARE GETTING A GOOD DEAL. MY CAR WAS TOTALED AND BLUE BOOK VALUE THAT I RECEIVED WAS $3200 BUT BOUGHT THE CAR FOR $7700 EVEN THOUGH SOME...
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Anonymous
Jeb Jo

You'll always have markup from a dealer, if you want Blue Book price then you generally need to go private. That actually sounds like reasonable price, Blue Book is a recomme...

1.0
Product
I didn't like
  • Jones for a lifetime is worthless
  • Service
  • Upper management
#949422
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WENT TO JONES JUNCTION TOYOTA TO BUY A USED CAR FOR MY DAUGHTER, LOOKED AT A 2008 VW PASSAT. WE TOOK IT FOR A TEST DRIVE AND IMMEDIATELY NOTICED A *** IN THE TRANSMISSION. SALESMAN SAID IT WAS FROM SITTING SO LONG. TOOK BACK TO DEALER AND WAS 1ST TOLD NOTHING WRONG,...
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1.0
I didn't like
  • Not honest
  • Poor quality
  • If i could give 0 stars i would
#949412
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Do not buy from JJ, you will regret it. Sneaky salesman will do and say anything to get your money!!
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#942163
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